Privacy Policy
Effective July 31, 2026
630 Overhead respects your privacy. This policy explains what information we collect through our website and service requests, how we use it, and the choices available to you.
1. Information We Collect
When you request service, call, email, or otherwise contact us, we may collect your name, phone number, email address, service address, requested service, appointment details, messages, photos, and other information you choose to provide.
Our website and service providers may also collect technical information such as your IP address, browser and device type, pages visited, referring page, approximate location, and cookie or similar identifiers. If you pay electronically, payment details are processed by our payment provider; 630 Overhead does not store your complete card number.
2. How We Use Information
We use information for legitimate business purposes, including:
- Responding to requests, scheduling appointments, and providing garage door services.
- Sending estimates, confirmations, invoices, service updates, and customer support communications.
- Operating, protecting, analyzing, and improving our website and business.
- Complying with law, preventing fraud, protecting safety, and enforcing our agreements.
3. Data Security and Retention
We use reasonable administrative, technical, and physical safeguards appropriate to the information we handle. No method of online transmission or storage is completely secure. We retain information only as long as reasonably needed to provide services, maintain business and tax records, resolve disputes, and meet legal obligations.
4. How We Share Information
We do not sell your personal information. We may share information only as reasonably necessary:
- With providers that support website hosting, forms, scheduling, payments, email, communications, analytics, and business operations.
- With technicians, suppliers, or other parties involved in fulfilling an authorized service request.
- When required by law, needed to protect rights or safety, during a business transfer, or with your consent.
5. Cookies and Analytics
Our website may use essential cookies and, when enabled, analytics tools that help us understand site traffic and performance. You can limit cookies through your browser settings, although some website features may not function as intended.
6. Your Privacy Choices
Subject to applicable law and recordkeeping requirements, you may:
- Ask to access, correct, or delete personal information we maintain about you.
- Opt out of promotional email or text messages by using the provided instructions or contacting us.
- Contact us with a privacy question or request. We may need to verify your identity before completing it.
7. Children and Policy Updates
Our website is intended for adults seeking garage door services and is not directed to children under 13. We do not knowingly collect personal information from children under 13. We may update this policy as our services or legal obligations change; the effective date above will show the latest revision.
8. Contact 630 Overhead
For privacy questions or requests, contact 630 Overhead: